What does Activating Pledger mean? 

Once Pledger is activated, your customers will  choose where they want you to give via the post purchase pop up. Since your customers choose which charities they want you to give to via the post purchase pop up - no donations will be counted against your store unless Pledger is activated.  


You can manually deactivate & activate Pledger using a toggle top of the screen in Dashboard interface.



When does Pledger get Activated? 

Pledger is activated automatically once payment details are added and causes are selected. You can activate and deactivate Pledger manually via the toggle top of the Dashboard (see image above).  

Pledger is showing as Activated but the post purchase widget is not showing

The most likely reason for this is because you have reached your monthly donation cap. Check your donation cap & payout amounts. If you have not reached your cap and this is happening please contact support@pledger.co

Can't find answers in support documentation? We would love to help you get started with Pledger. Flick us an email to support@pledger.co or use Chat (bottom right) to get hold of support.

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