What does Activating Pledger mean? 

Once Pledger is activated, your giving campaigns go live, Pledger widgets will be visible to customers and you can start supporting causes. Neither your store nor customers will be able to donate to Causes until Pledger is activated. 

 

You can manually deactivate & activate Pledger using a toggle top of the screen in Dashboard interface.

 

 

When does Pledger get Activated? 

Pledger is activated automatically once payment details are added and causes are selected. You can activate and deactivate Pledger manually via the toggle top of the Dashboard (see image above).  

Pledger is showing as Activated but Pledger widgets are not showing

The most likely reason for this is because you have reached your monthly donation cap or haven't set up the widgets on the Shopify end. Check your donation cap & payout amounts, as well as support docs here. If you have not reached your cap and this is happening please contact support@pledger.co

Can't find answers in support documentation? We would love to help you get started with Pledger. Flick us an email to support@pledger.co or use Chat (bottom right) to get hold of support.

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