How do I select causes for my store?

Select 1-3 causes to partner with via Step 2 in On-boarding or by navigating to Causes page via the Dashboard menu. Click on cause cards to select causes. Unselect causes by clicking red X next to the cause's name just below the filters. Hit Save when you are happy with your selection. 

Can I change my partner causes later on?

Yes you can change your partner causes at any time. However the donations pledged to previously selected causes will be pending against your account and will need to be paid out. 

 

What does partnering with Causes mean for my store?

This depends on your campaign  - Customer Donations, Store Donations or both. When you partner with causes as a Store only, you are offering to give a set amount or a percentage of product price on eligible products when those products are purchased by your customers. Your shoppers will see which causes you support, impact of your giving and, if you are giving as the store only,  choose which causes they want you to give to via Pledger Widgets.  When partnering with Causes for Customer Donations camapaigns - you are allowing your customers to donate to these causes after they purchase eligible products. 

How does Pledger pick partner causes?

Pledger allows stores to partner with charities and give to specific causes. All of the Causes on Pledger platform are registered Charities, Community Interest Organisations or Social Enterprises. Organisations  must have causes with a clear impact to be featured on the platform and the donations go directly to supporting these causes. 

What does Add a Cause mean?

By adding a cause you are  recommending a cause for us to add to the platform by building a relationship with that Cause. If you already have a relationship with a cause and would like to fundraise for them via Pledger - we can add this cause for you fairly quickly. Email support@pledger.co. When contacting a recommended causes, we let them know you would like to fundraise for them.

Can I recommend a charity or a cause?

Of course. Let us know which cause / charity you want to see on the platform here. 

Can't find answers in support documentation? We would love to help you get started with Pledger. Flick us an email to support@pledger.co or use Chat (bottom right) to get hold of support.